Edition 1 (effective 10th September 2018)

These Rules for the lottery game (the “Rules”) apply when You buy a Lovely Spinner Dangle Charm Bracelet on chiclittleheroes.com. There are only 500 bracelets available for this game. The prizes for the lottery game are 5 Disneyland Annual Passes eligible in 4 parks:

Disneyland Resort - California USA // Annual Pass (value: $729)

- Admission to one or both theme parks during select days of the year*
- Up to 10% off select dining
- Up to 10% off select merchandise in store or online at Shop Disney Parks
Blockout dates apply and vary by theme park. Blockout dates include holidays and other peak days.

*Passes do not guarantee theme park admission, especially during high attendance periods. Excludes activities/events separately priced. Admission to the theme parks and availability of theme park parking are subject to capacity, blockout dates and other closures. Other restrictions apply.

 

Walt Disney World Resort – Florida USA // Annual Pass (value: $904)

- Admission for a year to all 4 theme parks (No blockout dates)
- Visit all 4 theme parks on the same day
- Includes Disney PhotoPass downloads*
- Up to 20% off on select dining
- Up to 20% off select merchandise in store or online at Shop Disney Parks
- Standard theme park parking

 

Disneyland Paris – France // Annual Pass (value: 399€)

- Admission for a year to all 2 theme parks (No blockout dates)
- Visit all 2 theme parks on the same day
- Free VIP Parking 
- Up to 20% off on Disneyland Paris boutiques
- Up to 15% off on Disneyland Paris restaurants 
- Special discounts on Hotel prices
- Free PhotoPassTM 

 

Hong Kong Disneyland – China // Annual Pass (value: HK$ 3,491)

- 365 days of park access
- Free parking
- 2 additional FASTPASS tickets each time (subject to availability and Benefit Limits)
- Online seat reservation for Mickey and the Wondrous Book
- 10% discount on 1-Day Ticket (limit to 6 tickets per year)
- On your birthday, Hotel dinner buffet or set dinner Buy 1 get 1 Free

 

1. Buying Lovely Spinner Dangle Charm Bracelets

  • 1.1 Each Bracelet must be bought for its full price, unless Bracelets are given away for free by Chic Little Heroes or with a discount in a promotion. The bracelets can only be bought from Chic Little Heroes.
  • 1.2 The purchase of a Lovely Spinner Dangle Charm Bracelet will be the only valid proof that you participate in the Drawing Lots and that you’re eligible for the win of a Disneyland Annual Pass.
  • 1.3 Eligible members of the public can only buy Bracelets and receive Prizes, in line with these Rules and the Game Procedures.
  • 1.4 There is no general right for a person to buy a Lovely Spinner Dangle Charm Bracelet. Chic Little Heroes can refuse to sell Bracelets to anyone, and/or limit the number of Bracelets You can buy without giving a reason.
  • 1.5 The following people cannot buy a Lovely Spinner Dangle Charm Bracelet (and Chic Little Heroes will not be liable to pay a Prize to them):
    • (a) anyone under the age of 16, whether that person is buying it for themselves or anyone else;
    • (b) directors and employees of Chic Little Heroes;
    • (c) specified employees of any of Chic Little Heroes’ key contractors or sub-contractors (as specified by the Commission from time to time);
    • (d) personal partners and persons who are, to some extent, maintained by anyone mentioned in Rules 1.5(b) or (c), in either case if living in the same household as that person;
    • (e) any person who is prevented from playing under the Commission’s Codes of Conduct; and
    • (f) anyone else Chic Little Heroes and the Commission may decide and specify in any amendment which is made to these Rules or in any other appropriately published communication from time to time.
  • 1.6 If a Prize is paid to anyone listed in Rule 1.5, that person will be required to repay the Prize immediately if Chic Little Heroes requests it.

2. Responsibilities

  • 2.1 You are responsible for claiming (and checking You receive) the full amount of any Prize You are entitled to.
  • 2.2 In addition to the above, You are responsible (in relation to Tickets) for ensuring You receive Your Lovely Spinner Dangle Charm Bracelet.

 

3. Ownership of Tickets

  • 3.1 Only one Buyer can be the owner of a Lovely Spinner Dangle Charm Bracelet for the purposes of these Rules.
  • 3.2 Subject to these Rules (in particular, but not only, the Validation Requirements and Rules 9.1(c), 10, 11 and 12): The name and address of the order of a winning Lovely Spinner Dangle Charm Bracelet will be the person who win the Prize.
  • 3.3 The right to a Prize is not transferable.

 

4. Cancellation

  • 4.1 Purchases of Lovely Spinner Dangle Charm Bracelet can be cancelled but the buyer of those orders which have been cancelled won’t be eligible for the prize after cancellation.
  • 4.2 A purchase of a Lovely Spinner Dangle Charm Bracelet can only be cancelled if the corresponding Entry is deleted from Chic Little Heroes’s Computer System within the relevant period.
  • 4.3 Once Your Purchase of the Lovely Spinner Dangle Charm Bracelet has been cancelled, You will be entitled to a refund for the cost of that Bracelet and that will be Chic Litle Heroes’ only liability to You. No interest will be payable in respect of any refund made under this Rule 4.3.

 

5. Claiming a Prize

  • 5.1 You can only claim a Prize if:
    • (a) You have a Winning Bracelet (and ordered the “Disneyland Annual Passholder” available to you after checkout)
    • (b) You are the owner of that Winning Bracelet.
  • 5.2 Unless You follow the procedure set out in Rule 5.4, and subject to Rule 5.3, Prizes must be claimed before the end of the 180thday after the relevant Draw (the "Claim Period"). Your entitlement to a Prize will be lost and the Prize will not be paid if a Prize is not claimed within the Claim Period, unless You follow the procedure set out in Rule 5.4. See Rule 5.5 for where to claim Your Prize.
  • 5.3 If You are claiming:
    • (a) in person from Chic Little Heroes, the Bracelet and, if relevant, the completed Prize Claim Form (or any other form Chic Little Heroes requires You to complete), must be received by Chic Little Heroes during Chic Little Heroes’ normal business hours‡within the Claim Period; or, at Your home or any other agreed location at the time agreed by Chic Little Heroes within the Claim Period;
    • (c) by post, the Bracelet and, if relevant, the completed Prize Claim Form (or any other form Chic Little Heroes requires You to complete), must be received by Chic Little Heroes at our address: 7 ter des rubelles st-prix, 95390 France. Postal claims are made entirely at Your own risk and Chic Little Heroes accepts no liability for Bracelets, Prize Claim Forms and/or any other accompanying documents that may be lost, damaged or delayed in the post.

‡ Chic Little Heroes’ normal business hours are 9am to 5.30pm Monday to Friday.

  • 5.4 A Prize can be claimed in person within seven days after the end of the Claim Period if, before the end of the Claim Period, You contact Chic Little Heroes and notify it that You intend to claim a Prize in this way (and give Your name and address and all details of the Winning Bracelet that Chic Little Heroes reasonably requires) and if You then present the purchase order of the Bracelet, proof of identity and any relevant completed Prize Claim Form in person within the seven day period. You can contact Chic Little Heroes by:
    • (a) emailing info@chiclittleheroes. Chic Little Heroes must receive the email before the end of the Claim Period.

If You fail to claim within the additional seven day period, Your entitlement to the Prize will be lost and the Prize will not be paid.

  • 5.5 The table below sets out where and how Prizes can be claimed with Your Bracelet and how they will be paid (subject to Rules 4, 8 and 9). Remember that Prizes cannot be claimed by phone.

 

6. Prize Claim Forms

  • 6.1 You must provide a completed Prize Claim Form when claiming a Prize. This takes the form of a purchase order of our Disneyland Annual Passholder available on our site.
  • 6.2 In certain circumstances, Chic Little Heroes may decide (in writing and subject to any terms and conditions imposed by Chic Little Heroes) that a Prize Claim Form does not need to be submitted.
  • 6.3 The Prize Claim Form must be completed in the name of the owner of the Bracelet. If owner of the Bracelet is unable to complete a Prize Claim Form due to legal, physical, or other disability, their authorised representative can complete the Prize Claim Form in the Bracelet owner’s name and sign it on their behalf. The Prize Claim Form must state the owner’s name and the name of their authorised representative, and must describe the authorised representative’s status. Chic Little Heroes is entitled (but is not required) to ask the authorised representative for evidence to prove they are allowed to claim on the Bracelet owner’s behalf.
  • 6.4 A person can claim on behalf of a deceased Player’s estate if they can prove, to Chic Little Heroes’ reasonable satisfaction, that they are entitled to make the claim (for example by providing a grant of probate showing their appointment as a personal representative of the deceased Player’s estate). The person claiming will need to submit any relevant proof with the Prize Claim Form, or any other form Chic Little Heroes may require.
  • 6.5 The person owning the Prize Claim Form (or any other form Chic Little Heroes requires) will, if they are owning as the owner of the Bracelet be representing that they are lawfully entitled to the Prize (or, if signing as authorised representative of the owner of the Bracelet, that they are lawfully entitled to claim the Prize on the owner’s behalf) and that the information contained in the Prize Claim Form is accurate and complete. That person signing the Prize Claim Form (and the owner of the Bracelet, if the authorised representative is signing) will indemnify Chic Little Heroes against any costs, losses, damages and expenses which Chic Little Heroes may incur in relation to the Entry or the Prize as a result of any misrepresentation on the Prize Claim Form (or such other form Chic Little Heroes requires).
  • 6.6 Once payment of the Prize has been made to the person shown on the Prize Claim Form or any other form Chic Little Heroes requires (or that person’s authorised representative), Chic Little Heroes and its officers, employees, representatives, contractors and any person, firm or company authorised by Chic Little Heroes to pay Prizes will have no further liability for payment of that Prize.
  • 6.7 Chic Little Heroes is entitled to refuse to process any payment if a Prize Claim Form (or any other form required by Chic Little Heroes) is incomplete.

 

7. Validation Requirements

  • 7.1 Before a Prize can be paid on a Bracelet, the Bracelet must be successfully validated in line with Chic Little Heroes’ reasonable validation procedures adopted from time to time. Chic Little Heroes’ decision about whether or not the Chic Little Heroes is valid will be final and binding.
  • 7.2 Without limiting the effect of Rule 7.1, Chic Little Heroes will declare a Bracelet invalid (and will not, therefore, pay any Prize) if:
    • (a) the purchase of the Bracelet has been cancelled; or
    • (b) Chic Little Heroes reasonably believes the purchase of the Bracelet comes from another person or
    • (c) the Purchase order of the Bracelet or the Purchase order of the Disneyland Annual Passholder is counterfeit, or the purchase order fails to pass Chic Little Heroes’s validation and security checks; or
    • (d) the Serial Number of an apparent winning Bracelet is not on Chic Little Heroes’ official list of Serial Numbers of Winning Bracelets, or a Winning Bracelet with that Validation Number has been paid previously; or
    • (e) the Bracelet is not on Chic Little Heroes’ list of Bracelets issued for the particular Draw (kept on Chic Little Heroes’ Computer System); or
    • (f) the purchase order of the Bracelet is not received by Chic Little Heroes within the relevant claim period set out in Rules 5.2 and 5.4; or
    • (g) Chic Little Heroes reasonably believes that the winning Bracelet was bought by or on behalf of a person falling in one of the categories in Rule 1.5.
  • 7.3 Without limiting the effect of Rule 7.1, Chic Little Heroes may (at its discretion) declare a Bracelet order invalid (and will not be obliged to pay any Prize), if:
    • (a) the Bracelet has not been issued or sold in an authorised manner by Chic Little Heroes or
    • (b) the data on the Bracelet fails in any material respect to match the record of that Ticket on Chic Little Heroes’ Computer System.
  • 7.4 Chic Little Heroes can keep any Bracelet sent to Chic Little Heroes for validation purposes.

 

8. Payment of Prizes

  • 8.1 Chic Little Heroes reserves the right to:
    • (a) withhold a Prize, providing it is acting reasonably, until it is entirely satisfied that a winning Bracelet is valid and the claim has been made in good faith;
    • (b) (without limiting the effect of Rules 10, 11 and 12) withhold a Prize (or recover or seek to recover a Prize already paid) until it has carried out all appropriate checks and enquiries if in its discretion it believes, on reasonable grounds, that the Bracelet holder or the person whose name is stated on the purchase order of the Bracelet or the person whose name is stated as owner of the Bracelet on a purchase order (or any other form required by Chic Little Heroes) is not the rightful owner of that Bracelet or otherwise lawfully entitled to claim the Prize, or where there is any other reason for Chic Little Heroes (acting reasonably), to question entitlement to the Prize, for example where there is more than one name stated on the purchase order of the winning Bracelet. Any checks and enquires will be carried out promptly by Chic Little Heroes;
    • (c) request proof of identity and capacity to claim a Prize, and also to photograph anyone claiming a Prize for Chic Little Heroes’s records;
    • (e) withhold a Prize if You are unable to produce or fail to produce proof of identity when claiming a Prize;
    • (f) request a court to decide who a Prize should be paid to and/or make payment into court.
  • 8.2 Chic Little Heroes won’t be responsible or liable to a person claiming an interest of whatever nature in a lost or stolen purchase order of a Winning Bracelet as a result of:
    • (b) the Prize being paid to a person claiming to be the person whose name is stated on the purchase order of the winning Bracelet.
  • 8.3 Chic Little Heroes will not be liable to pay a Prize on a Bracelet which it knows or suspects has been resold or otherwise transferred by way of trade.
  • 8.4 No interest will be payable on any Prize, including without limitation whilst any checks or enquiries are carried out in relation to a Bracelet presented for payment, whilst a dispute about the Bracelet or Prize claim is being resolved, or for the period a Prize remains unclaimed.

Payment of Prizes to persons with a disability

  • 8.5 If You are a person with a legal, physical or other disability and are claiming a Prize, Chic Little Heroes may pay the Prize to Your authorised representative.

 

9. Lost Bracelet Purchase Order

  • 9.1 If You believe You may have owned a purchase order of a bracelet that would have won a Prize in a particular Draw and that purchase order has been lost, provided that:
    • (a) You notify Chic Little Heroes immediately in writing, setting out the following information (to the best of Your knowledge):
      • (i) the date, time and place the Bracelet was bought from;
      • (ii) the date(s) the Bracelet was bought for;
      • (iii) the date of the Draw You believe the Ticket would have won a Prize in;
      • (iv) the number of Bracelet You bought; and
      • (v) what You think has happened to the purchase order of your Bracelet, and
    • (b) You send Your notification by email to info@chiclittleheroes.com
    • (c) Your notification is received by Chic Little Heroes by no later than 5.00pm on the 30th day after the date of the relevant purchase,

Chic Little Heroes may (if in its discretion it considers You have provided enough information, including, where appropriate, Your missing purchase order, to allow it to do so) at its discretion investigate and consider whether Your claim is valid. If Chic Little Heroes is satisfied that Your claim is valid, it may (at its further discretion and subject to Rules 3, 5, 6 and 8) pay You the Prize for that Bracelet within a reasonable time after the end of the Claim Period for that purchase.

Chic Little Heroes will not consider a claim under this Rule 9.1 if it doesn’t receive Your notification within the time frame set out in Rule 9.1(c).

  • 9.2 If You believe You may have owned a Bracelet that would have won a Prize and its purchase order has been lost or stolen but You have not notified Chic Little Heroes within the time frame set out in Rule 9.1(c), provided that:
    • (a) You notify Chic Little Heroes immediately in line with Rule 9.1 (a) and (b); and
    • (b) Your notification is received by Chic Little Heroes after 5.00pm on the 30th day after the date of the relevant purchase and before 5.00pm on the 180th day after the date of that purchase; and
    • (c) a Bracelet has been sent to Chic Little Heroes in line with Rule 10 which (in Chic Little Heroes’ reasonable opinion) matches the description of the Bracelet that You have notified Chic Little Heroes about,

Chic Little Heroes may (if in its discretion it considers You have provided enough information to allow it to do so) at its discretion investigate and consider whether Your claim is valid. If Chic Little Heroes is satisfied that Your claim is valid, it may (at its further discretion and subject to Rules 3, 5, 6 and 8), pay You the Prize for that Bracelet within a reasonable time after the end of the Claim Period for that purchase.

  • 9.3 If You believe Your Bracelet would have been a Bracelet that won a Prize, Your notification should be received by Chic Little Heroes within the relevant time frame set out in Rule 9.1(c) or 9.2(b) for the Draw the claim is being made for.

 

 10. Information about Winners

  • 10.1 Except as required by law, Chic Little Heroes shall not disclose the identity of any Prize winner without that winner’s prior written consent.
  • 10.2 You understand and accept that:
    • a) if You present a winning Bracelet for validation or to claim a Prize at a Terminal (except a Till-point Terminal), an visual alert may appear to indicate to You that the Bracelet is a winner and/or a Prize entitlement message may be presented;
    • b) this visual alert takes the form of a popup appearing after you bought a winning bracelet.
  • 10.3 If You win a Prize, You understand and accept that Chic Little Heroes may, if required by law, provide a third party with details of any Prize claimed by You or on Your behalf, or paid to You.

 

11. Game Closures etc.

  • 11.1 Chic Little Heroes can announce the closing date for an individual Game at any time. No Bracelets for that Game will be sold after the closing date.
  • 11.2 Chic Little Heroes can also (at its absolute discretion) suspend or withdraw any Game, suspend the play of any Game from any Terminal and/or deactivate any Terminal at any time.

 

12. Disputes and Chic Little Heroes’ Decisions

  • 12.1 Chic Little Heroes’ decision about whether or not a Bracelet is a Winning Bracelet will be final and binding, provided that it is a reasonable decision (and subject to Rule 11.4). Without limiting the effect of the previous sentence, following any such decision made by Chic Little Heroes, Chic Little Heroes may (at its discretion) reimburse the cost of the Bracelet replace the disputed Bracelet or * with a Bracelet for any current Game of the same price.
  • 12.2 The remedy in Rule 11.1 will be the Player’s sole and exclusive remedy, and any reimbursement or replacement will fully discharge Chic Little Heroes from any liability in respect of such a dispute (subject to Rule 11.4). Chic Little Heroes will not be liable to pay any interest in respect of any reimbursement made under this Rule 11.
  • 12.3 Chic Little Heroes may withhold payment of a Prize and/or make an equivalent payment into court until any dispute has been resolved.

 

Additional information

The promotion is not organized or managed by Instagram.

Contact numbers & addresses

Telephone enquiries

Chic Little Heroes: +33623765293.

Postal enquiries and Postal claims

7 ter de rubelle

95390, St Prix

France

E-mail

info@chiclittleheroes

Website

www.cliclittleheroes.com

 

Edition 1 (effective 10th September 2018)

These Rules for the lottery game (the “Rules”) apply when You buy a Lovely Spinner Dangle Charm Bracelet on chiclittleheroes.com. There are only 500 bracelets available for this game. The prizes for the lottery game are 5 Disneyland Annual Passes eligible in 4 parks:

Disneyland Resort - California USA // Annual Pass (value: $729)

- Admission to one or both theme parks during select days of the year*
- Up to 10% off select dining
- Up to 10% off select merchandise in store or online at Shop Disney Parks
Blockout dates apply and vary by theme park. Blockout dates include holidays and other peak days.

*Passes do not guarantee theme park admission, especially during high attendance periods. Excludes activities/events separately priced. Admission to the theme parks and availability of theme park parking are subject to capacity, blockout dates and other closures. Other restrictions apply.

 

Walt Disney World Resort – Florida USA // Annual Pass (value: $904)

- Admission for a year to all 4 theme parks (No blockout dates)
- Visit all 4 theme parks on the same day
- Includes Disney PhotoPass downloads*
- Up to 20% off on select dining
- Up to 20% off select merchandise in store or online at Shop Disney Parks
- Standard theme park parking

 

Disneyland Paris – France // Annual Pass (value: 399€)

- Admission for a year to all 2 theme parks (No blockout dates)
- Visit all 2 theme parks on the same day
- Free VIP Parking 
- Up to 20% off on Disneyland Paris boutiques
- Up to 15% off on Disneyland Paris restaurants 
- Special discounts on Hotel prices
- Free PhotoPassTM 

 

Hong Kong Disneyland – China // Annual Pass (value: HK$ 3,491)

- 365 days of park access
- Free parking
- 2 additional FASTPASS tickets each time (subject to availability and Benefit Limits)
- Online seat reservation for Mickey and the Wondrous Book
- 10% discount on 1-Day Ticket (limit to 6 tickets per year)
- On your birthday, Hotel dinner buffet or set dinner Buy 1 get 1 Free

 

1. Buying Lovely Spinner Dangle Charm Bracelets

  • 1.1 Each Bracelet must be bought for its full price, unless Bracelets are given away for free by Chic Little Heroes or with a discount in a promotion. The bracelets can only be bought from Chic Little Heroes.
  • 1.2 The purchase of a Lovely Spinner Dangle Charm Bracelet will be the only valid proof that you participate in the Drawing Lots and that you’re eligible for the win of a Disneyland Annual Pass.
  • 1.3 Eligible members of the public can only buy Bracelets and receive Prizes, in line with these Rules and the Game Procedures.
  • 1.4 There is no general right for a person to buy a Lovely Spinner Dangle Charm Bracelet. Chic Little Heroes can refuse to sell Bracelets to anyone, and/or limit the number of Bracelets You can buy without giving a reason.
  • 1.5 The following people cannot buy a Lovely Spinner Dangle Charm Bracelet (and Chic Little Heroes will not be liable to pay a Prize to them):
    • (a) anyone under the age of 16, whether that person is buying it for themselves or anyone else;
    • (b) directors and employees of Chic Little Heroes;
    • (c) specified employees of any of Chic Little Heroes’ key contractors or sub-contractors (as specified by the Commission from time to time);
    • (d) personal partners and persons who are, to some extent, maintained by anyone mentioned in Rules 1.5(b) or (c), in either case if living in the same household as that person;
    • (e) any person who is prevented from playing under the Commission’s Codes of Conduct; and
    • (f) anyone else Chic Little Heroes and the Commission may decide and specify in any amendment which is made to these Rules or in any other appropriately published communication from time to time.
  • 1.6 If a Prize is paid to anyone listed in Rule 1.5, that person will be required to repay the Prize immediately if Chic Little Heroes requests it.

2. Responsibilities

  • 2.1 You are responsible for claiming (and checking You receive) the full amount of any Prize You are entitled to.
  • 2.2 In addition to the above, You are responsible (in relation to Tickets) for ensuring You receive Your Lovely Spinner Dangle Charm Bracelet.

 

3. Ownership of Tickets

  • 3.1 Only one Buyer can be the owner of a Lovely Spinner Dangle Charm Bracelet for the purposes of these Rules.
  • 3.2 Subject to these Rules (in particular, but not only, the Validation Requirements and Rules 9.1(c), 10, 11 and 12): The name and address of the order of a winning Lovely Spinner Dangle Charm Bracelet will be the person who win the Prize.
  • 3.3 The right to a Prize is not transferable.

 

4. Cancellation

  • 4.1 Purchases of Lovely Spinner Dangle Charm Bracelet can be cancelled but the buyer of those orders which have been cancelled won’t be eligible for the prize after cancellation.
  • 4.2 A purchase of a Lovely Spinner Dangle Charm Bracelet can only be cancelled if the corresponding Entry is deleted from Chic Little Heroes’s Computer System within the relevant period.
  • 4.3 Once Your Purchase of the Lovely Spinner Dangle Charm Bracelet has been cancelled, You will be entitled to a refund for the cost of that Bracelet and that will be Chic Litle Heroes’ only liability to You. No interest will be payable in respect of any refund made under this Rule 4.3.

 

5. Claiming a Prize

  • 5.1 You can only claim a Prize if:
    • (a) You have a Winning Bracelet (and ordered the “Disneyland Annual Passholder” available to you after checkout)
    • (b) You are the owner of that Winning Bracelet.
  • 5.2 Unless You follow the procedure set out in Rule 5.4, and subject to Rule 5.3, Prizes must be claimed before the end of the 180thday after the relevant Draw (the "Claim Period"). Your entitlement to a Prize will be lost and the Prize will not be paid if a Prize is not claimed within the Claim Period, unless You follow the procedure set out in Rule 5.4. See Rule 5.5 for where to claim Your Prize.
  • 5.3 If You are claiming:
    • (a) in person from Chic Little Heroes, the Bracelet and, if relevant, the completed Prize Claim Form (or any other form Chic Little Heroes requires You to complete), must be received by Chic Little Heroes during Chic Little Heroes’ normal business hours‡within the Claim Period; or, at Your home or any other agreed location at the time agreed by Chic Little Heroes within the Claim Period;
    • (c) by post, the Bracelet and, if relevant, the completed Prize Claim Form (or any other form Chic Little Heroes requires You to complete), must be received by Chic Little Heroes at our address: 7 ter des rubelles st-prix, 95390 France. Postal claims are made entirely at Your own risk and Chic Little Heroes accepts no liability for Bracelets, Prize Claim Forms and/or any other accompanying documents that may be lost, damaged or delayed in the post.

‡ Chic Little Heroes’ normal business hours are 9am to 5.30pm Monday to Friday.

  • 5.4 A Prize can be claimed in person within seven days after the end of the Claim Period if, before the end of the Claim Period, You contact Chic Little Heroes and notify it that You intend to claim a Prize in this way (and give Your name and address and all details of the Winning Bracelet that Chic Little Heroes reasonably requires) and if You then present the purchase order of the Bracelet, proof of identity and any relevant completed Prize Claim Form in person within the seven day period. You can contact Chic Little Heroes by:
    • (a) emailing info@chiclittleheroes. Chic Little Heroes must receive the email before the end of the Claim Period.

If You fail to claim within the additional seven day period, Your entitlement to the Prize will be lost and the Prize will not be paid.

  • 5.5 The table below sets out where and how Prizes can be claimed with Your Bracelet and how they will be paid (subject to Rules 4, 8 and 9). Remember that Prizes cannot be claimed by phone.

 

6. Prize Claim Forms

  • 6.1 You must provide a completed Prize Claim Form when claiming a Prize. This takes the form of a purchase order of our Disneyland Annual Passholder available on our site.
  • 6.2 In certain circumstances, Chic Little Heroes may decide (in writing and subject to any terms and conditions imposed by Chic Little Heroes) that a Prize Claim Form does not need to be submitted.
  • 6.3 The Prize Claim Form must be completed in the name of the owner of the Bracelet. If owner of the Bracelet is unable to complete a Prize Claim Form due to legal, physical, or other disability, their authorised representative can complete the Prize Claim Form in the Bracelet owner’s name and sign it on their behalf. The Prize Claim Form must state the owner’s name and the name of their authorised representative, and must describe the authorised representative’s status. Chic Little Heroes is entitled (but is not required) to ask the authorised representative for evidence to prove they are allowed to claim on the Bracelet owner’s behalf.
  • 6.4 A person can claim on behalf of a deceased Player’s estate if they can prove, to Chic Little Heroes’ reasonable satisfaction, that they are entitled to make the claim (for example by providing a grant of probate showing their appointment as a personal representative of the deceased Player’s estate). The person claiming will need to submit any relevant proof with the Prize Claim Form, or any other form Chic Little Heroes may require.
  • 6.5 The person owning the Prize Claim Form (or any other form Chic Little Heroes requires) will, if they are owning as the owner of the Bracelet be representing that they are lawfully entitled to the Prize (or, if signing as authorised representative of the owner of the Bracelet, that they are lawfully entitled to claim the Prize on the owner’s behalf) and that the information contained in the Prize Claim Form is accurate and complete. That person signing the Prize Claim Form (and the owner of the Bracelet, if the authorised representative is signing) will indemnify Chic Little Heroes against any costs, losses, damages and expenses which Chic Little Heroes may incur in relation to the Entry or the Prize as a result of any misrepresentation on the Prize Claim Form (or such other form Chic Little Heroes requires).
  • 6.6 Once payment of the Prize has been made to the person shown on the Prize Claim Form or any other form Chic Little Heroes requires (or that person’s authorised representative), Chic Little Heroes and its officers, employees, representatives, contractors and any person, firm or company authorised by Chic Little Heroes to pay Prizes will have no further liability for payment of that Prize.
  • 6.7 Chic Little Heroes is entitled to refuse to process any payment if a Prize Claim Form (or any other form required by Chic Little Heroes) is incomplete.

 

7. Validation Requirements

  • 7.1 Before a Prize can be paid on a Bracelet, the Bracelet must be successfully validated in line with Chic Little Heroes’ reasonable validation procedures adopted from time to time. Chic Little Heroes’ decision about whether or not the Chic Little Heroes is valid will be final and binding.
  • 7.2 Without limiting the effect of Rule 7.1, Chic Little Heroes will declare a Bracelet invalid (and will not, therefore, pay any Prize) if:
    • (a) the purchase of the Bracelet has been cancelled; or
    • (b) Chic Little Heroes reasonably believes the purchase of the Bracelet comes from another person or
    • (c) the Purchase order of the Bracelet or the Purchase order of the Disneyland Annual Passholder is counterfeit, or the purchase order fails to pass Chic Little Heroes’s validation and security checks; or
    • (d) the Serial Number of an apparent winning Bracelet is not on Chic Little Heroes’ official list of Serial Numbers of Winning Bracelets, or a Winning Bracelet with that Validation Number has been paid previously; or
    • (e) the Bracelet is not on Chic Little Heroes’ list of Bracelets issued for the particular Draw (kept on Chic Little Heroes’ Computer System); or
    • (f) the purchase order of the Bracelet is not received by Chic Little Heroes within the relevant claim period set out in Rules 5.2 and 5.4; or
    • (g) Chic Little Heroes reasonably believes that the winning Bracelet was bought by or on behalf of a person falling in one of the categories in Rule 1.5.
  • 7.3 Without limiting the effect of Rule 7.1, Chic Little Heroes may (at its discretion) declare a Bracelet order invalid (and will not be obliged to pay any Prize), if:
    • (a) the Bracelet has not been issued or sold in an authorised manner by Chic Little Heroes or
    • (b) the data on the Bracelet fails in any material respect to match the record of that Ticket on Chic Little Heroes’ Computer System.
  • 7.4 Chic Little Heroes can keep any Bracelet sent to Chic Little Heroes for validation purposes.

 

8. Payment of Prizes

  • 8.1 Chic Little Heroes reserves the right to:
    • (a) withhold a Prize, providing it is acting reasonably, until it is entirely satisfied that a winning Bracelet is valid and the claim has been made in good faith;
    • (b) (without limiting the effect of Rules 10, 11 and 12) withhold a Prize (or recover or seek to recover a Prize already paid) until it has carried out all appropriate checks and enquiries if in its discretion it believes, on reasonable grounds, that the Bracelet holder or the person whose name is stated on the purchase order of the Bracelet or the person whose name is stated as owner of the Bracelet on a purchase order (or any other form required by Chic Little Heroes) is not the rightful owner of that Bracelet or otherwise lawfully entitled to claim the Prize, or where there is any other reason for Chic Little Heroes (acting reasonably), to question entitlement to the Prize, for example where there is more than one name stated on the purchase order of the winning Bracelet. Any checks and enquires will be carried out promptly by Chic Little Heroes;
    • (c) request proof of identity and capacity to claim a Prize, and also to photograph anyone claiming a Prize for Chic Little Heroes’s records;
    • (e) withhold a Prize if You are unable to produce or fail to produce proof of identity when claiming a Prize;
    • (f) request a court to decide who a Prize should be paid to and/or make payment into court.
  • 8.2 Chic Little Heroes won’t be responsible or liable to a person claiming an interest of whatever nature in a lost or stolen purchase order of a Winning Bracelet as a result of:
    • (b) the Prize being paid to a person claiming to be the person whose name is stated on the purchase order of the winning Bracelet.
  • 8.3 Chic Little Heroes will not be liable to pay a Prize on a Bracelet which it knows or suspects has been resold or otherwise transferred by way of trade.
  • 8.4 No interest will be payable on any Prize, including without limitation whilst any checks or enquiries are carried out in relation to a Bracelet presented for payment, whilst a dispute about the Bracelet or Prize claim is being resolved, or for the period a Prize remains unclaimed.

Payment of Prizes to persons with a disability

  • 8.5 If You are a person with a legal, physical or other disability and are claiming a Prize, Chic Little Heroes may pay the Prize to Your authorised representative.

 

9. Lost Bracelet Purchase Order

  • 9.1 If You believe You may have owned a purchase order of a bracelet that would have won a Prize in a particular Draw and that purchase order has been lost, provided that:
    • (a) You notify Chic Little Heroes immediately in writing, setting out the following information (to the best of Your knowledge):
      • (i) the date, time and place the Bracelet was bought from;
      • (ii) the date(s) the Bracelet was bought for;
      • (iii) the date of the Draw You believe the Ticket would have won a Prize in;
      • (iv) the number of Bracelet You bought; and
      • (v) what You think has happened to the purchase order of your Bracelet, and
    • (b) You send Your notification by email to info@chiclittleheroes.com
    • (c) Your notification is received by Chic Little Heroes by no later than 5.00pm on the 30th day after the date of the relevant purchase,

Chic Little Heroes may (if in its discretion it considers You have provided enough information, including, where appropriate, Your missing purchase order, to allow it to do so) at its discretion investigate and consider whether Your claim is valid. If Chic Little Heroes is satisfied that Your claim is valid, it may (at its further discretion and subject to Rules 3, 5, 6 and 8) pay You the Prize for that Bracelet within a reasonable time after the end of the Claim Period for that purchase.

Chic Little Heroes will not consider a claim under this Rule 9.1 if it doesn’t receive Your notification within the time frame set out in Rule 9.1(c).

  • 9.2 If You believe You may have owned a Bracelet that would have won a Prize and its purchase order has been lost or stolen but You have not notified Chic Little Heroes within the time frame set out in Rule 9.1(c), provided that:
    • (a) You notify Chic Little Heroes immediately in line with Rule 9.1 (a) and (b); and
    • (b) Your notification is received by Chic Little Heroes after 5.00pm on the 30th day after the date of the relevant purchase and before 5.00pm on the 180th day after the date of that purchase; and
    • (c) a Bracelet has been sent to Chic Little Heroes in line with Rule 10 which (in Chic Little Heroes’ reasonable opinion) matches the description of the Bracelet that You have notified Chic Little Heroes about,

Chic Little Heroes may (if in its discretion it considers You have provided enough information to allow it to do so) at its discretion investigate and consider whether Your claim is valid. If Chic Little Heroes is satisfied that Your claim is valid, it may (at its further discretion and subject to Rules 3, 5, 6 and 8), pay You the Prize for that Bracelet within a reasonable time after the end of the Claim Period for that purchase.

  • 9.3 If You believe Your Bracelet would have been a Bracelet that won a Prize, Your notification should be received by Chic Little Heroes within the relevant time frame set out in Rule 9.1(c) or 9.2(b) for the Draw the claim is being made for.

 

 10. Information about Winners

  • 10.1 Except as required by law, Chic Little Heroes shall not disclose the identity of any Prize winner without that winner’s prior written consent.
  • 10.2 You understand and accept that:
    • a) if You present a winning Bracelet for validation or to claim a Prize at a Terminal (except a Till-point Terminal), an visual alert may appear to indicate to You that the Bracelet is a winner and/or a Prize entitlement message may be presented;
    • b) this visual alert takes the form of a popup appearing after you bought a winning bracelet.
  • 10.3 If You win a Prize, You understand and accept that Chic Little Heroes may, if required by law, provide a third party with details of any Prize claimed by You or on Your behalf, or paid to You.

 

11. Game Closures etc.

  • 11.1 Chic Little Heroes can announce the closing date for an individual Game at any time. No Bracelets for that Game will be sold after the closing date.
  • 11.2 Chic Little Heroes can also (at its absolute discretion) suspend or withdraw any Game, suspend the play of any Game from any Terminal and/or deactivate any Terminal at any time.

 

12. Disputes and Chic Little Heroes’ Decisions

  • 12.1 Chic Little Heroes’ decision about whether or not a Bracelet is a Winning Bracelet will be final and binding, provided that it is a reasonable decision (and subject to Rule 11.4). Without limiting the effect of the previous sentence, following any such decision made by Chic Little Heroes, Chic Little Heroes may (at its discretion) reimburse the cost of the Bracelet replace the disputed Bracelet or * with a Bracelet for any current Game of the same price.
  • 12.2 The remedy in Rule 11.1 will be the Player’s sole and exclusive remedy, and any reimbursement or replacement will fully discharge Chic Little Heroes from any liability in respect of such a dispute (subject to Rule 11.4). Chic Little Heroes will not be liable to pay any interest in respect of any reimbursement made under this Rule 11.
  • 12.3 Chic Little Heroes may withhold payment of a Prize and/or make an equivalent payment into court until any dispute has been resolved.

 

Additional information

The promotion is not organized or managed by Instagram.

Contact numbers & addresses

Telephone enquiries

Chic Little Heroes: +33623765293.

Postal enquiries and Postal claims

7 ter de rubelle

95390, St Prix

France

E-mail

info@chiclittleheroes

Website

www.cliclittleheroes.com

 

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